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Hardware Repair Technician

2 months ago

Dayton, Ohio, United States CDW Full time

**Job Summary**

CDW is seeking a skilled IT Support Specialist to join our team for an 8-week project. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients.

**Key Responsibilities:**

  • **Device Repair**: Diagnose and repair hardware issues on laptops, Chromebooks, and other devices to ensure they are operational and compliant with safety standards.
  • **Preventative Maintenance**: Perform regular maintenance and upgrades on devices to prevent technical issues and ensure optimal performance.
  • **Vendor Coordination**: Coordinate with vendors for warranty and out-of-warranty repairs to minimize downtime and ensure timely resolution.
  • **Equipment Inspection**: Inspect and repair charging carts, chargers, and other accessories to ensure they are in good working condition.
  • **Quality Assurance**: Ensure all equipment is operational and compliant with safety standards to maintain the highest level of quality.

**Requirements:**

  • Strong technical skills and knowledge of hardware repair and maintenance.
  • Excellent problem-solving and analytical skills to diagnose and resolve technical issues.
  • Ability to work independently and as part of a team to achieve project goals.
  • Strong communication and interpersonal skills to effectively interact with clients and colleagues.