Equipment Maintenance Coordinator

3 weeks ago


Dallas, Texas, United States Professional Alternatives Full time
Job Overview

We are hiring an experienced Service Advisor to support our equipment maintenance team at Professional Alternatives. The successful candidate will be responsible for initiating equipment services and repairs, developing estimates, and maintaining customer relationships.

Compensation Package

The base salary for this role is $50,000, with bonus potential and a comprehensive benefits package including PTO, 401k, and Life Insurance.

Key Accountabilities
  1. Conduct thorough equipment inspections to identify performance issues and requested services.
  2. Develop accurate estimates by analyzing material, supply, and labor costs.
  3. Determine equipment problems and services by engaging with customers and inspecting equipment.
  4. Schedule diagnostic sessions with technicians and maintain up-to-date customer records.
  5. Create repair orders that detail symptoms, problems, causes, and necessary repairs or services.
  6. Maintain excellent customer rapport by providing clear explanations and addressing concerns.
Requirements & Qualifications
  • High school diploma, GED, or equivalent required.
  • 2+ years of experience in a service advisor role or equipment maintenance environment.
  • Strong problem-solving and estimating skills.
  • Excellent customer service and communication skills.
  • Computer proficiency, including Excel and point-of-sale systems.


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