Operational Excellence Director
2 days ago
Job Overview
We are seeking an exceptional Operational Excellence Director to lead our team in delivering outstanding patient care and operational efficiency across multiple oral surgery practices within a designated region.
About the Role
- This is a senior leadership position that requires strong strategic thinking, exceptional leadership skills, and a passion for driving business growth and excellence.
- You will work closely with the SVP of Patient Focused Operations to oversee the operational performance of each practice in the region, develop and implement operational policies, procedures, and protocols to ensure consistency and efficiency.
- Monitor key performance indicators (KPIs) and metrics to assess practice performance and identify areas for improvement.
- Provide guidance and support to practice managers and staff to optimize workflow, patient satisfaction, and overall productivity.
- Work closely with finance and accounting teams to develop annual budgets, forecasts, and financial goals for each practice.
- Identify opportunities for revenue growth, cost reduction, and operational optimization to maximize profitability while maintaining high-quality patient care standards.
- Collaborate with senior leadership to develop and execute strategic plans for business growth and expansion within the region.
- Conduct market analysis and identify new opportunities for practice acquisition, partnership, or market penetration.
- Develop and implement marketing strategies to enhance brand awareness, attract new patients, and drive patient referrals to the practices.
- Ensure compliance with all regulatory requirements, industry standards, and best practices governing oral surgery practices.
- Stay abreast of changes in healthcare regulations, insurance policies, and legal requirements, and implement necessary updates and training to ensure compliance.
- Recruit, hire, train, and develop top talent for key leadership and clinical positions within the region.
- Provide ongoing coaching, mentorship, and professional development opportunities to practice managers and staff to foster a culture of excellence and continuous improvement.
- Conduct performance evaluations and provide feedback to drive individual and team growth and development.
- This role offers a competitive salary of $120,000 - $180,000 per year, depending on experience.
Requirements
- Bachelor's degree in Healthcare Administration, Business Administration, or related field; Master's degree preferred.
- Minimum of 5 years of experience in healthcare administration or operations management, preferably in oral surgery or dental practice management.
- Proven track record of successfully leading and managing multiple healthcare facilities or practices, preferably in a multi-site setting.
- Strong financial acumen and experience in budgeting, financial analysis, and revenue cycle management.
- Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams towards common goals.
- Thorough understanding of healthcare regulations, compliance requirements, and industry trends.
- Proficiency in Microsoft Office Suite and practice management software systems.
- Willingness to travel within the assigned region as needed.
- Time management skills; ability to multitask and complete work while traveling.
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