Customer Experience Specialist

3 weeks ago


Carmel, Indiana, United States Shawn Higgins - State Farm Agent Full time
About the Role
Company Overview:
We are a successful insurance agency located in Indianapolis, dedicated to providing excellent service to our clients. As a key team member, you will play a vital role in helping us achieve our goals.

Key Responsibilities:
  • Resolve customer inquiries and provide policy information.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
  • Collaborate with the team to ensure seamless customer experiences.

Requirements:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Benefits:
  • Competitive salary ($45,000 - $60,000)
  • No nights or weekends
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Bonus based on performance


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