Customer Experience Specialist
3 weeks ago
Company Overview:
We are a successful insurance agency located in Indianapolis, dedicated to providing excellent service to our clients. As a key team member, you will play a vital role in helping us achieve our goals.
Key Responsibilities:
- Resolve customer inquiries and provide policy information.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
- Collaborate with the team to ensure seamless customer experiences.
Requirements:
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Benefits:
- Competitive salary ($45,000 - $60,000)
- No nights or weekends
- Flexible schedule
- Opportunity for advancement
- Training & development
- Bonus based on performance
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