Dining Experience Specialist

3 weeks ago


Knoxville, Tennessee, United States Embassy Suites by Hilton Knoxville Downtown Full time
Embassy Suites by Hilton Knoxville Downtown

We are looking for a skilled Dining Experience Specialist to join our team. As a Dining Experience Specialist, you will be responsible for creating memorable dining experiences for our guests, from greeting and seating to serving and ensuring every detail meets their expectations.

Job Description

In this role, you will be part of a dynamic team that strives to deliver exceptional service and quality. Your primary responsibilities will include:

  • Greeting and welcoming guests in a warm and friendly manner.
  • Presenting menus and providing detailed information on dishes and beverages.
  • Assisting in kitchen operations and preparing menu items as directed.
  • Taking accurate food and beverage orders and relaying them to the kitchen and bar staff.
  • Serving food and beverages promptly and efficiently, ensuring guests' needs are met.

About Us

At Embassy Suites by Hilton Knoxville Downtown, we are dedicated to providing our guests with an unforgettable experience. Our hotel offers a unique blend of comfort, convenience, and hospitality, making us the perfect choice for both business and leisure travelers. We offer a salary range of $45,000 - $65,000 per year, depending on experience, plus benefits such as medical, vision, dental, 401K, paid time off, and more.


Requirements

To succeed in this role, you will need to have a passion for delivering exceptional customer service and a strong commitment to teamwork. You should also possess:

  • One year of restaurant or cook experience preferred.
  • Prior hospitality experience a plus.
  • Customer service experience essential.
  • Knowledge of health department standards of food sanitation and safety practices a must.

Benefits

We offer a comprehensive benefits package, including:

  • Medical, vision, and dental insurance.
  • 401K plan with company match.
  • Paid time off and holidays.
  • Bonus opportunities.
  • Brand-specific employee discounts.
  • Long-term and short-term disability insurance.
  • Life insurance.


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