Service Manager

3 weeks ago


Carson City, Nevada, United States MICHAEL HOHL AUTOMOTIVE Full time

At Michael Hohl Automotive, we're dedicated to fostering a culture of excellence and employee development. As a Service Advisor, you'll play a pivotal role in delivering exceptional customer experiences and driving business growth. Our group is comprised of Michael Hohl Automotive Group GM/Cadillac/Buick/Chevrolet, Michael Hohl Honda, Michael Hohl Automotive Group Subaru, Battle Born Harley Davidson, and the Michael Hohl Automotive Group RV Center. We're committed to promoting from within and providing ongoing training programs to ensure our team members excel in their roles.

**Benefits**

  • Medical, Dental & Vision Insurance
  • 401K Plan
  • Paid time off
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Discounts on products and services
  • Above average industry pay ($60,000 - $80,000 per year)
**Responsibilities**
  • Oversee service orders and flow of the service lane, ensuring customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out additional assignments that leave a positive impression.
  • Provide concierge support for all owner inquiries, whether phone or in person, to ensure the customer doesn't get mishandled.
  • Ensure the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Maintain Customer Happiness scores at or above company standards.
  • Assist in diagnosing vehicle problems; order parts and tools as necessary.
  • Oversee administration of warranty claims as well as training and supervising of the service department.
  • Set schedules and assign tasks to service department employees.
  • Reinforce company policies and adhere to company standards.
  • Encourage compliance with applicable laws and regulations.
  • Maintain good working relationships with factory(s) and foster positive employee relations.
  • Collaborate with upper management to make service department hiring and discipline decisions.
**Qualifications**
  • 2 years of experience as a service advisor required
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and credit report
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with customers
  • Professional, well-groomed personal appearance
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team oriented and self-motivated
  • Able to work with little supervision
  • Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

As a Service Advisor at Michael Hohl Automotive, you'll have the opportunity to work in a dynamic environment with a team dedicated to excellence. With a salary range of $60,000 to $80,000 per year, you'll be well-compensated for your hard work. Don't miss out on this chance to grow your career and make a real difference in the lives of our customers. Apply now to join our team


  • Tire Service Manager

    4 weeks ago


    Carson City, Nevada, United States Discount Tire Full time

    OverviewDiscount Tire is seeking a highly motivated and detail-oriented Service Management Trainee to join our team. As a Service Management Trainee, you will be responsible for installing new tires and wheels, managing inventory, leading a team of technicians, and providing exceptional customer service.ResponsibilitiesInstall new tires and wheelsManage new...


  • Carson City, Nevada, United States Humana Full time

    Job SummaryWe are seeking a highly experienced Senior IT Service Management Leader to join our team at Humana. As a key member of our IT organization, you will be responsible for leading our IT Service Management function, driving strategic initiatives, and ensuring the delivery of high-quality IT services to our customers.The ideal candidate will have a...


  • Carson City, Nevada, United States Velocity Vehicle Group Full time

    Job OverviewVelocity Vehicle Group is seeking a highly skilled Service Supervisor to oversee the maintenance and repair of our fleet of trucks. As a key member of our team, you will be responsible for ensuring that our vehicles are in top condition, meeting the highest standards of quality and safety.Key Responsibilities:Manage the daily operations of our...


  • Carson City, Nevada, United States Highmark Health Full time

    Job SummaryThis role partners with assigned Client Managers to maintain and grow existing business and ensure that positive account relationships are maintained.The incumbent assists in the preparation of proposals, meeting materials and/or sales collateral during the account renewal process.Evaluates, recommends and implements processes to ensure that...


  • Carson City, Nevada, United States Ryder Full time

    Job SummaryThe Environmental Services Compliance Manager will be responsible for providing environmental management support, analysis, and reporting to ensure compliance with Ryder environmental policies and regulations at operational facilities. This role requires a deep understanding of customer, operational, and regulatory needs that govern vehicle...

  • Product Manager

    4 weeks ago


    Carson City, Nevada, United States Oracle Full time

    About the RoleWe're seeking a Product Manager to join our Security Authorization Service team, responsible for defining the strategy and roadmap for this service. You'll work with a product management director and a distributed development team to design, test, deliver, and operate the Authorization components of the Oracle application platform.Key...

  • Payroll Manager

    4 weeks ago


    Carson City, Nevada, United States Intermountain Health Full time

    Job SummaryThe Payroll Manager - Provider Services will oversee the processing of provider payroll, ensuring accuracy and timeliness in compliance with policies and deadlines. This role requires strong analytical and communication skills, as well as the ability to lead and support a team of payroll professionals.Key ResponsibilitiesEnsure accurate and timely...


  • Carson City, Nevada, United States Walmart Full time

    Job OverviewAs an Auto Care Center Service Manager at Walmart, you will play a crucial role in delivering exceptional customer experiences and ensuring the highest level of service for our customers' vehicles. This is a rewarding opportunity to work in a fast-paced environment, where you will have the chance to develop your skills, apply your knowledge, and...


  • Carson City, Nevada, United States PepsiCo Full time

    Job SummaryWe are seeking a highly skilled and experienced Sales Manager for Food Service to join our team at PepsiCo. As a Sales Manager, you will be responsible for executing a selling strategy in assigned Food Service Restaurant accounts. This role requires strong leadership and interpersonal skills, as well as the ability to take initiative and follow-up...

  • IT Service Director

    4 weeks ago


    Carson City, Nevada, United States Unilever Full time

    Job Title: IT Service DirectorUnilever is seeking an experienced IT Service Director to lead and manage IT service operations across the United States and Canada. The successful candidate will be responsible for overseeing key IT services, including data and voice networks, operating systems, cloud platforms, and communication tools, while driving strategic...


  • Carson City, Nevada, United States Chartwells K12 Full time

    Job DescriptionChartwells K12 is seeking a highly motivated and experienced professional to join our team as a Director of Dining Services. This is an exciting opportunity to work in a dynamic and fast-paced environment, where you will be responsible for leading a team of salaried managers and hourly associates in providing exceptional dining experiences to...


  • Carson City, Nevada, United States Sees Candy Shops Inc Full time

    Job Summary:See's Candies is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales operations team, you will be responsible for providing exceptional customer service to our clients via phone and email. Your primary goal will be to ensure that every customer interaction is a positive and memorable...


  • Carson City, Nevada, United States Sees Candy Shops Inc Full time

    Customer Service Representative**Job Summary:**We are seeking a friendly and enthusiastic Customer Service Representative to join our team at See's Candies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our internal and external customers.**Key Responsibilities:*** Build and maintain solid...


  • Carson City, Nevada, United States Sees Candy Shops Inc Full time

    Job Summary:See's Candies is seeking a Customer Service Representative to manage inbound and outbound calls and customer emails professionally, adhering to See's standards for customer service, order accuracy, and sales goal achievement.This is a seasonal role with a pay range of $18-$19.50/hr.Key Responsibilities:Build and maintain solid customer...


  • Carson City, Nevada, United States Acro Service Corp Full time

    Job SummaryWe are seeking an experienced Senior IT Infrastructure Specialist to join our team at Acro Service Corp. The successful candidate will be responsible for maintaining critical systems and assets, building solutions, and implementing new hardware and software for our Department of Taxation and Project MYNT, the modernization project of its unified...


  • Carson City, Nevada, United States Carson Nugget Full time

    Job SummaryWe are seeking a highly skilled and friendly Food Service Ambassador to join our team at Carson Nugget. As a key member of our dining team, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests.Key Responsibilities:Provide warm and welcoming service to guests, ensuring their needs...


  • Carson City, Nevada, United States Sees Candy Shops Inc Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling inbound and outbound calls, and resolving customer complaints in a...

  • Case Manager

    4 weeks ago


    Carson City, Nevada, United States Nation's Finest Full time

    Job Title: Case ManagerAt Nation's Finest, we are seeking a highly skilled and compassionate Case Manager to join our team. As a Case Manager, you will play a critical role in providing support and guidance to our clients, helping them to achieve their goals and improve their overall well-being.Job Summary:Using a holistic approach, you will work with...

  • Shift Manager

    4 weeks ago


    Carson City, Nevada, United States 3 Brothers Restaurants Full time

    Job SummaryWe are seeking a highly motivated and experienced Shift Manager to join our team at 3 Brothers Restaurants. As a Shift Manager, you will play a critical role in supporting our General Manager in creating an exceptional guest experience and empowering our team to excel.Key ResponsibilitiesSupervise and train team members to deliver high-quality...

  • Security Manager

    4 weeks ago


    Carson City, Nevada, United States Security Services Northwest Inc Full time

    Job SummarySecurity Services Northwest, Inc. is seeking a highly skilled and experienced Security Manager to join our team. As a Security Manager, you will be responsible for overseeing the day-to-day operations of our security services, ensuring the safety and security of our clients and their properties.Key ResponsibilitiesManage and coordinate security...