Customer Experience Specialist
3 weeks ago
**Welcome to Carters**
We are the largest North American apparel retailer exclusively for babies and young children, offering a wide range of products under our brands, including Carters, OshKosh Bgosh, Skip Hop, and Little Planet.
As a Sales Associate, you will play a critical role in delivering exceptional customer service and selling products to customers.
**Responsibilities:**
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
**Requirements:**
- A positive and solutions-oriented mindset.
- Demonstrated customer service and engagement skills.
- Effective and professional verbal and written communication skills.
**Benefits:**
- Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
- Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more.
- The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
$12-$15 per hour, depending on experience.
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