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Audio Visual Technician
4 weeks ago
Compass Group USA is seeking a skilled Audio Visual Technician to join our team. As an AV Technician, you will be responsible for providing technical support for events and conferences, ensuring seamless execution and high-quality service delivery.
Key Responsibilities- Provide solutions for presentation needs, occasionally under high-pressure circumstances
- Responsible for following protocols for A/V products and services
- Complete all AV event setup and teardown for events
- Provide professional, courteous technical support service to all customers with an emphasis on client services
- Operational support and training for all AV devices within client's properties
- Provide immediate response to requests for assistance to events in progress
- Setup, calibration, and technical support for display devices and mounting systems, including projectors and large screen LCD monitors
- Setup and operation of portable audio systems, including music program and speech reinforcement
- Oversee resources to proactively ensure high-quality service delivery while striving for continuous improvement
- Assist with room brokering daily
- Assist with Approvals in booking system daily
- Responsible for ensuring inventory pars are maintained
- Responsible for cleaning, maintaining, and shutting down conference rooms nightly
- Bachelor's Degree preferred
- Superior quantitative, oral, and written communications and problem-solving/strategizing skills
- Proactive mindset to anticipate and support changes in our business
- Conformity to the highest standards of personal integrity and ethical behavior
- Exceptional customer service abilities
- Minimum of 2-3 years' work experience in an audio visual related position
- Previous desktop support experience a plus, Microsoft certification and/or experience with Microsoft productivity suite products, Apple, Microsoft, Adobe, and other presentation formats and utilities required
Compass Group USA is a leading foodservice and support services company. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
