Clinical Services Director
4 weeks ago
This role is responsible for overseeing the activities of the Clinical Services Team and Marketing Manager - Reprocessing. The Clinical Services Manager will manage the Clinical Services Team and coordinate activities such as:
Key Responsibilities:
• Approves travel itineraries
• Summarizes monthly activities and provides a report to the Corporate Director of Marketing
• Coordinates clinical webinars and training activities
• Plans and manages Prima Vista Academy activities with Clinical Educator
• Develops in-depth training materials (study guides, in-service materials, etc,) for sales agents and representatives
• Works with Marketing Managers to coordinate training classes and in-field workshops
Additional Responsibilities:
• Provides coverage of surgical cases for evaluations (or installation of new instrumentation)
• Ensures all equipment required for case evaluation is complete, in good working order and arrives in time at the facility
• Provides in-service training to the OR and Central Sterile hospital staff
• Meets with the surgeon prior to the case to answer any questions
• Provides technical and clinical support during the case within RWMIC guidelines
• Provides feedback to the territory sales agent, representative or distributor regarding the cases and the facility
Key Account Support:
• Ensures all equipment required for case evaluation is complete, in good working order and arrives in time at the facility
• Ensures the OR and Central Sterile hospital staff are trained on any new equipment
• Meets with the surgeon prior to the case to answer any questions
• Provides technical and clinical support during the case within RWMIC guidelines
Requirements:
• Bachelor's Degree in Nursing, Business or other healthcare-related fields required
• Marketing background preferred
• Minimum three years of experience in a similar clinical role
• Extensive experience in operating rooms and with OR protocols
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with employees and customers
• Strong leadership and management skills, with the ability to motivate and inspire a diverse team
• Ability to work weekends (approximately 10-15 Saturdays and/or Sundays per year)
• Proficient PC skills and familiarity with all MS Office suite products
• Experience with and understanding of cross-cultural differences and the ability to work within this environment is crucial for successful employment
Work Environment:
• Stand/Sit/Walk 8 hours per day
• Lift/Carry 35 pounds
Physical Demands:
• Infectious Disease Exposure
• Laser Exposure
• X-Ray Exposure
• Chemicals Exposure
RWMIC offers annual Immunizations for Hep B and Flu Shots to all RWMIC employees. RWMIC employees have the responsibility to themselves and the company to consider receiving these immunizations. All RWMIC Employees have the responsibility to themselves and the company to work safely.
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