Receptionist

2 months ago


East Rochester, New York, United States Van Bortel Ford Full time

Van Bortel Automotive Group, a leading automotive dealership group, is seeking a highly skilled and customer-focused Customer Service Representative to join our team at Van Bortel Ford. As a key member of our front office team, you will be responsible for providing exceptional customer service and support to our clients.

  • Key Responsibilities:
  • Answer and direct customer calls, greet and receive prospects and customers
  • Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
  • Work cooperatively with the sales and other internal teams
  • Communicate with callers and visitors in a professional, friendly, and efficient manner
  • Type memos, correspondence, reports, and other documents
  • Assist in scheduling and confirming sales appointments
  • Filing repair orders

Requirements:

  • Excellent listening/communication skills, outgoing and positive personality
  • Punctual nature and ability to handle schedule flexibility and dynamic work environment
  • Professional appearance and eager to improve on all aspects
  • Valid driver's license and clean driving record

Van Bortel Automotive Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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