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Parking Attendant

2 months ago


Cleveland, Ohio, United States ABM Industries Full time
Parking Attendant Job Description

Job Summary: We are seeking a Parking Attendant to join our team at ABM Industries. As a Parking Attendant, you will be responsible for providing excellent customer service and handling cash and electronic transactions with parking customers.

Key Responsibilities:

  • Approach and greet all customers in a friendly and professional manner.
  • Use respectful communication to assist guests with their questions, problems, and concerns.
  • Relay customer concerns and/or information to shift lead or Operations Manager as necessary.
  • Be quick and responsive to provide excellent customer service.
  • Follow all company procedures and comply with all safety regulations.
  • Issue and/or collect visitor parking tickets.
  • Match visitor ticket to parking rate schedule; collect proper payment from visitors and distribute correct change.
  • Complete lost ticket forms when original tickets cannot be located.
  • Reconcile receipts, cash, and charges; accurately account for all funds within cashier drawer.
  • Perform revenue drops following specific location procedures.
  • Maintain a clean, orderly, and safe work area.
  • Answer telephone in a prompt and courteous manner, when required.
  • Immediately report accidents, incidents, or safety concerns to Operations Manager or Shift Lead.
  • Communicate professionally at all times with guests, clients, and teammates.

About ABM Industries: ABM is a leading provider of facility services and solutions. We offer a comprehensive benefits package and are a military-friendly employer. We are committed to providing excellent customer service and creating a positive work environment for our team members.