Customer Service Representative

1 week ago


Littleton, Colorado, United States Lowe's Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers, and supporting the overall success of our store.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Assist customers in locating products, answering questions, and providing product information and recommendations.
  • Process transactions, handle returns and exchanges, and maintain a high level of accuracy in all sales and customer interactions.
  • Work collaboratively with other sales floor associates to achieve sales goals, maintain a clean and organized store environment, and support visual merchandising efforts.
  • Participate in ongoing training and development to enhance product knowledge, sales skills, and customer service expertise.
Requirements
  • 6 months of experience in a retail or customer-facing role, with a strong focus on customer service and sales.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Physical ability to stand for long periods, lift up to 25 pounds, and move quickly and safely around the store.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
What We Offer

Lowe's is committed to providing a positive and inclusive work environment, with opportunities for growth and development. As a Customer Service Associate, you will enjoy a competitive hourly rate, comprehensive benefits package, and access to ongoing training and education programs.



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