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Pet Care Specialist
2 months ago
Community Veterinary Partners is dedicated to providing exceptional care for both dogs and cats. We uphold the highest standards in veterinary services and are committed to meeting the unique needs of our feline patients. If you are passionate about animal welfare and enjoy working in a collaborative environment, this is the right opportunity for you.
We are seeking a full-time team member who has a genuine love for both animals and their owners. Our busy, AAHA-accredited facility is supported by a team of 7 veterinarians. We are looking for a motivated, lively, and positive individual who can excel in a workplace that values respect, support, and enjoyment. Previous experience in customer service is essential. Candidates must be comfortable using technology and possess strong written and verbal communication skills. Flexibility in scheduling, including evenings, weekends, and holidays, is required. Experience with animals and/or proficiency in Spanish is advantageous.
Key Responsibilities:
- Care for pets of various ages and sizes while interpreting their body language
- Provide detailed information regarding our services and products
- Address and resolve any product-related issues
- Maintain accurate customer records based on interactions
- Continuously update knowledge of our evolving services and products
Required Qualifications:
- Prior experience in customer service, sales, or related fields
- Ability to establish rapport with clients
- Strong multitasking and prioritization skills
- Professional and positive attitude
- Excellent communication skills, both written and verbal