Water Mitigation Crew Chief

Job Title: Water Mitigation Crew Chief

At SERVPRO, we're seeking a highly skilled and experienced Water Mitigation Crew Chief to join our team. As a key member of our restoration team, you'll be responsible for coordinating and performing production processes, ensuring quality control, and managing customer and client experiences.

Key Responsibilities:

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements:

• Valid driver's license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required
• Work a weekly rotation of after hours/weekend emergency service calls and monitoring

Skills/Physical Demands/Competencies:

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

We offer a competitive compensation package, including $28.00 per hour. If you're a self-motivated, proactive, responsible, and service-oriented individual who is passionate about helping customers in their greatest moments of need, we encourage you to apply.

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