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Service Excellence Representative

2 months ago

Sparks, Nevada, United States Qonten Full time

Customer Service Representative

We are seeking dedicated individuals to join our team at Qonten as Customer Service Representatives. This role is essential in ensuring our clients receive top-notch support and assistance.

Key Responsibilities:

  • Respond to customer inquiries via phone and email, aiming to resolve issues effectively.
  • Exhibit active listening skills to understand customer needs and provide appropriate solutions.
  • Maintain a positive and friendly demeanor while interacting with clients.

Qualifications:

  • A high school diploma or GED is required.
  • Experience in delivering exceptional customer service is preferred.
  • Ability to meet performance goals related to efficiency and customer satisfaction.

At Qonten, we value professionalism and kindness in all interactions with customers, colleagues, and partners. Join us in creating a positive experience for our clients.

Position Type: Part-time

For more information about this opportunity, please refer to our website.