Home Dialysis Patient Care Technician

3 weeks ago

Coral Springs, Florida, United States Fresenius Medical Care North America Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Care Technician to join our team at Fresenius Medical Care North America. As a Patient Care Technician, you will play a vital role in providing safe and effective home dialysis therapy and training for patients under the direct supervision of a licensed nurse.

Key Responsibilities
  • Assist in the setup of home dialysis equipment and maintain a safe and clean working environment within the home therapy program.
  • Support the organization's commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction, and actively participate in process improvement activities that enhance the likelihood that patients will achieve the organization's Quality Enhancement Goals (QEP).
  • Reinforce home hemodialysis (HHD) and/or peritoneal dialysis (PD) training as permitted by law.
  • Identify and welcome patients, obtain vital signs, weights, and gather information needed to complete the Clinic Visit Intake form.
  • Build and maintain strong communication and collaboration processes and rapport with patients, care partners, the HT RN, direct and non-direct patient care staff, providers, and other team members.
  • Obtain treatment records from patients and/or systems, review for completion, and report missing or abnormal data to the HT RN.
  • Assist with electronic home treatment/medication/oral nutritional supplement reconciliation and report missing data/orders to the HT RN.
  • May assist HT RNs with home visits.
  • Provide home support as applicable and permissible.
  • Prepare supplies for the collection of prescribed laboratory testing and prepare specimens for shipping.
  • Assist with the tracking and shipping of transplant-related laboratory specimens and reinforce transplant education.
  • Complete opening/closing daily chores and document as appropriate.
  • Disinfect dialysis machines, chairs, tables, and other equipment in between patient visits, and routinely.
  • Prepare the exam/training room for home dialysis training, treatment, or other visits.
  • Stock exam, training, treatment, and storage rooms with supplies.
  • Develop or follow a process for the management of supplies to maximize use and minimize waste.
  • Schedule patient appointments and contact patients/caregivers regarding dates, times, and reminders.
  • Support patient registration and use of connected health.
  • Assist patients and care partners with supplies/inventory ordering and management.
  • Maintain logs and tracking.
  • May order and track clinic/office supplies, as directed.
  • Participate in medical records, infection control, and other audit processes as directed.
  • Actively collaborate with others during staff huddles or meetings.
  • Help collect required documentation for patient admission, prepare and maintain the electronic and/or hard-copy patient chart, as directed.
  • Perform other clerical duties, as assigned (answering phones, faxing, email, provider office contact, etc.).
  • Home Hemodialysis
  • Reinforce HHD training.
  • Set up, tear down, program, test, and disinfect the HHD machine, as directed.
  • Troubleshoot HHD Machinery/tools and connectivity issues.
  • Prepare dialysate for use, as directed.
  • Prepare dialysis supplies for HHD treatment according to standing/provider orders.
  • Evaluate the dialysis access before treatment, document all findings in the medical record, and report abnormal findings to the HT RN.
  • Initiate HHD treatment, while monitoring and documenting patient status, vital signs, and machine data in the treatment record.
  • Perform and document safety checks during treatment at intervals designated by CMS and facility policy.
  • Report observed significant changes in patient status during treatment to the HT RN, and document in the medical record.
  • Provide interventions during treatment in response to interdialytic events, and document in the medical record, as directed and permissible.
  • Obtain pre-treatment termination vitals and document in the treatment record.
  • Ensure hemostasis of the patient dialysis access is achieved before leaving the treatment area.
  • Collect and document post-treatment vitals in the treatment record and report to the HT RN.
  • Assist with quarterly, semi-annual, and annual water and dialysate testing as directed.
  • Other duties, as assigned.
  • Peritoneal Dialysis
  • Reinforce PD training.
  • Troubleshoot PD cycler, modem, and connectivity issues.
  • Perform phlebotomy to obtain prescribed laboratory testing, as directed (must meet state and/or competency requirements to perform).
  • Set up PD cycler and prepare and warm PD solutions, as directed.
  • Assist with exit site care, as directed.
  • May help with tracking of PD equipment.
  • Other duties, as assigned.
Requirements
  • High School diploma or G.E.D. required.
  • Must meet Centers for Medicaid and Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.
  • All appropriate state licensure, education, and training (if any) required.
  • Demonstrated commitment to organizational mission, culture, core values, and customer service standards.
  • Previous patient care experience in a hospital setting or related facility preferred.
  • Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.

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