Ski Equipment Service Technician Supervisor
1 month ago
The Personal Equipment Service Technician Supervisor is responsible for delivering exceptional customer service and ensuring the highest standards of equipment maintenance and repair. As a key member of the team, you will provide expert advice and guidance to guests, while also leading and mentoring a team of equipment service technicians.
Key Responsibilities:- Train, schedule, and evaluate staff members to ensure excellent customer service and high-quality equipment maintenance.
- Provide expert advice and guidance to guests on equipment condition and maintenance.
- Perform tuning and repair services for guests, ensuring the highest standards of quality and safety.
- Work collaboratively with teammates to maintain safety standards and ensure a positive guest experience.
- Manage the sales floor team and rental process, ensuring seamless operations and excellent customer service.
- 1+ years of experience in equipment service or a related field.
- Display mechanical aptitude and ability to perform ski and snowboard tunes, maintenance, or repairs.
- Ability to work a flexible schedule, including nights, holidays, and weekends.
- Commitment to exceptional customer service and ability to communicate fluently through spoken and written English.
- Competitive hourly rate: $23.00 - $24.26.
- Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons.
- 401(k) Retirement Plan.
- Employee Assistance Program.
- Excellent training and professional development opportunities.
- Referral Program.
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Breckenridge, Colorado, United States Vail Resorts, Inc. Full timePersonal Equipment Service TechnicianVail Resorts, Inc. is seeking a skilled Personal Equipment Service Technician to join our team.Key Responsibilities:Provide exceptional guest service while advising on gear condition.Perform tuning and repair services for guests.Collaborate with teammates to maintain safety standards.Assist with cashiering, retail sales,...
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Breckenridge, Colorado, United States Vail Resorts, Inc. Full timeJob SummaryVail Resorts, Inc. is seeking a skilled Personal Equipment Service Technician to join our team. As a key member of our maintenance team, you will be responsible for providing exceptional guest service while advising on gear condition, performing tuning and repair services, and working collaboratively with teammates to maintain safety standards.Key...