Host and Service Ambassador
4 days ago
Job Title: Host and Service Ambassador
Location: Llywelyn s Pub
Salary: $25,000 - $35,000 per year
About the Role:
We are seeking a charismatic and welcoming Host and Service Ambassador to join our team at Llywelyn s Pub. As a Host, you will be the first point of contact for our guests and play a crucial role in ensuring their experience is exceptional from start to finish.
Key Responsibilities:
- Welcome and warmly greet guests on arrival, making them feel valued and appreciated.
- Manage the efficient and timely seating of guests to tables that best serve their needs.
- Operate the paging system when tables become available and provide guests with estimated waiting times.
- Accommodate special seating requests whenever possible and seat guests based on their preferences and the balancing of customer flow.
- Upon seating, offer guests a menu and inform them of their server's name, ensuring a seamless and personalized experience.
- Relay messages to servers and server assistants as needed and thank guests as they leave, inviting them to return.
Requirements:
- You must be able to deliver results and possess an energetic and welcoming personality.
- Excellent communication skills, both written and verbal, are essential for this role.
- You should be highly organized, able to work in a fast-paced environment, and have the ability to prioritize responsibilities.
- Proficiency in using various communication tools and technology is necessary for keeping guests, peers, and managers informed.
- No previous restaurant experience is required, but you must be able to work in a standing position for long periods of time (up to 5 hours) and communicate clearly and effectively in English.
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