Banquet Manager

2 months ago


Flowood, Mississippi, United States soulspajackson Full time
About the Role

We are seeking a highly skilled and experienced Banquet Manager to join our team at soulspajackson. As a Banquet Manager, you will be responsible for ensuring the efficient operation of the Banquet Department, with a focus on cost control and exceptional guest service.

Key Responsibilities
  • Oversee all aspects of a banquet or event, including set-up, serving, and cleanup.
  • Hire, train, coach, and review banquet staff.
  • Approach all encounters with guests, internal and external, in a friendly manner.
  • Maintain high standards of personal appearance and grooming.
  • Prepare schedules for Banquet employees.
  • Prepare payroll & tip distribution for the Banquet department.
  • Assist as necessary in the setup, service, and breakdown of banquet functions.
  • Coordinate all banquet-related food and beverage requirements with the appropriate department(s).
  • Keep kitchen informed of accurate counts for plating.
  • Recruit, hire, train, and evaluate all Banquet Team.
  • Review menu/service with Catering Manager.
  • Maintain up-to-date details on banquet functions and communicate with the Banquet team.
  • Respond to guests' requests as needed.
  • Prepare banquet checks, obtain guest signatures, and inform clients of payment procedures at the completion of all assigned functions.
  • Prepare a liquor requisition for banquet bars.
  • Responsible for safety and cleanliness of service area.
  • Attend Weekly Food & Beverage Meeting to ensure proper communication between departments.
  • Attend BEO meetings.
  • Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments.
  • Ensure that pre-meal meetings are conducted for all functions.
  • Submit orders for all supplies for approval and maintain inventory levels.
Requirements
  • High school diploma or equivalent.
  • Minimum of two years of food and beverage/hospitality leadership experience required.
  • Banquet or event experience required.
  • Able to work a flexible schedule, including weekends and holidays.
  • Able to utilize payroll systems, and transferrable knowledge of spreadsheet, word processing, and other computer-based programs.
  • Excellent written and verbal communication skills.
Physical Requirements

Long hours, sometimes required, including nights and weekends.

Medium work - exerting up to 30 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Ability to stand for long hours at a time.