Hospitality Team Member

3 weeks ago


Cary, North Carolina, United States IR Management LLC Full time

The Indigo Road Hospitality Group is an equal opportunity employer, committed to providing a workplace free from discrimination and harassment. We value our team members and strive to create a positive work environment that encourages growth and development.

We are seeking a Customer Experience Expert to join our team as a Server. This is a full-time opportunity with a competitive salary range of $27-$32 per hour, depending on location and experience.

About the Role:

You will be responsible for providing exceptional customer experiences and ensuring the satisfaction of our guests. You will work closely with our hospitality team to maintain high standards of service and quality.

Main Responsibilities:

  • Welcome and attend to guests' needs, ensuring a satisfying dining experience
  • Stay up-to-date on menu offerings and provide expert knowledge to guests
  • Maintain service areas and perform side work as required
  • Process payments, present final bills, and report gratuities according to IRS standards

Requirements for Success:

  • Possess a positive attitude and be willing to assist colleagues
  • Be at least 18 years old with one year of prior restaurant or relevant experience
  • Effective communication skills for interacting with managers, employees, and guests
  • A flexible schedule to work varied shifts, including days, nights, weekends, and holidays
  • Ability to stand/walk frequently, with occasional lifting or bending


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