Environmental Services Director
2 days ago
Job Summary:
We are seeking a highly skilled Environmental Services Operations Manager to oversee our team of 60 professionals at Erlanger Medical in Chattanooga, TN. As a key member of our leadership team, you will be responsible for driving client and patient satisfaction scores while providing a clean and safe environment for patients, visitors, and staff.
About the Role:
This is a challenging opportunity for a results-driven leader who can work independently to drive program compliance and reach project target dates of completion. You will have experience effectively managing projects within agreed-upon timelines, improving patient satisfaction, and driving full compliance to HCAHPS, local, state, and Joint Commission standards.
Key Responsibilities:
- Lead a team of environmental services professionals to provide exceptional customer service and maintain a clean and safe environment
- Develop and implement strategies to improve patient satisfaction and drive compliance with regulatory requirements
- Maintain accurate records and reports, including budget tracking and performance metrics
- Collaborate with cross-functional teams to ensure seamless operations and achieve business objectives
Requirements:
- 2-3+ years of previous custodial/housekeeping or similar management experience, preferably in a hospital or hotel setting
- Demonstrated expertise in housekeeping systems and procedures, as well as knowledge of HCAHPS and Joint Commission standards
- Strong leadership and employee engagement skills, with the ability to motivate and develop a diverse team
- Bilingual Spanish language skills are a plus, but not required
What We Offer:
We offer a competitive salary range of $70,000 - $90,000 per year, depending on experience, plus a comprehensive benefits package that includes medical, dental, vision, and 401(k) plans. Additionally, you will have access to ongoing training and development programs, tuition reimbursement, and health and wellness initiatives.
About Sodexo:
Sodexo is a global leader in food services, facilities management, and more. Our mission is to create a better everyday life for everyone we serve. We strive to make a positive impact on the communities we serve and promote diversity, equity, and inclusion in all aspects of our business.
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