Cybersecurity Support Professional

3 days ago


New York, New York, United States Intruder Inc Full time
About the Company

Intruder Inc is a leading provider of cybersecurity solutions, dedicated to making it easier for individuals and businesses to protect themselves against cyber threats.

We have a strong focus on innovation and are constantly looking for ways to improve our products and services. As a result, we are always looking for talented individuals to join our team and help us achieve our goals.

This role is perfect for anyone who is passionate about cybersecurity and wants to make a real difference in the world. You will be working with a talented team of professionals who are all committed to delivering exceptional results.

We offer a comprehensive benefits package, including a competitive salary range of $50,000 - $80,000 per year, fully remote working arrangements, and access to ongoing training and development opportunities.

About the Job

The successful candidate will be responsible for providing advanced technical support, solutions, and automation capabilities to enable customers to get maximum value from our services. This includes designing and executing automation solutions that improve customer experience and drive operational efficiency.

You will also be responsible for monitoring the company's Intruder account and relaying any issues that need to be resolved. Additionally, you will document support issues and contribute to our knowledge base in the form of help articles, instructions manuals, FAQs, internal process etc.

Required Skills and Qualifications

  • Strong understanding of Cyber Security, with a specific focus on Offensive Security
  • Practical experience with Web Application security testing
  • Working knowledge of APIs and web server interaction
  • Proficiency in command-line usage across MacOS, Windows, and Linux
  • Familiarity with TCP/IP, firewalls, WAFs, IPS, IDS, external and internal networks, TLS/SSL, DNS and methods for testing internet exposure
  • Intermediate knowledge of Cloud services (AWS, Azure, and GCP) and security tools such as Nmap

About the Team

You will be joining a dynamic and growing team of cybersecurity professionals who are passionate about delivering exceptional results. Our team is made up of experienced individuals who are all committed to helping our customers protect themselves against cyber threats.

We offer a supportive and collaborative working environment, with plenty of opportunities for career progression and professional development. Whether you're just starting out in your career or are an experienced professional looking for a new challenge, we would love to hear from you.



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