Heavy Equipment Shop Manager

2 weeks ago


Grand Rapids, Michigan, United States Pros Mechanics Recruitment Firm Full time
Service Manager

We are seeking a highly skilled and experienced Service Manager to lead our Heavy Equipment Shop in Kent, WA. The ideal candidate will have a strong background in managing a team of technicians, parts runners, and service advisors/writers. The Service Manager will be responsible for overseeing field and shop repairs, preparing bids, and reviewing work orders for accuracy. Additionally, they will negotiate and settle customer and internal service disputes, control and evaluate department P & L, and interact with other department employees to promote a team environment. The Service Manager will also handle employee issues, including hiring, mentoring, and disciplinarian actions. The successful candidate will have a minimum of 5 years' experience in a management capacity in the heavy construction and mining equipment industry. They will possess excellent verbal and written communication skills, strong organizational and customer service skills, and the ability to prioritize and complete all tasks required. The compensation package includes a salary range of $80k - $110k/year, depending on experience and qualifications. Benefits are available after 90 days and include Medical, Dental Vision, Life Insurance, 401k, PTO, company vehicle, and gas card. The work schedule is a standard day shift, Monday - Friday, 7:00 am - 5:00 pm.

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