Operations Attendant

6 days ago

Hawaii, United States Marriott International, Inc Full time
Job Summary

We are seeking a skilled Operations Attendant to join our team at The Ritz-Carlton Maui Kapalua. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued guests.

Key Responsibilities
  • Greet and escort guests to their rooms, providing a warm and welcoming experience.
  • Open doors and assist guests/visitors entering and leaving the property, ensuring their safety and comfort.
  • Inform guests of property amenities, services, and hours of operation, as well as local areas of interest and activities.
  • Identify and explain room features to guests, including the use of room keys, mini-bars, and in-room safes.
  • Transport guest luggage to and from guest rooms and/or designated bell areas, ensuring timely and efficient service.
  • Assist with luggage storage and retrieval, maintaining a high level of organization and attention to detail.
  • Arrange transportation for guests/visitors, recording advance requests as needed.
  • Communicate parking procedures to guests/visitors, ensuring a smooth and hassle-free experience.
Requirements
  • High school diploma or G.E.D. equivalent.
  • No related work experience required, but a positive attitude and willingness to learn are essential.
  • Ability to work a variety of shifts, including nights and weekends.
  • Excellent communication and interpersonal skills, with a focus on providing exceptional guest service.
  • Ability to lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and objects weighing in excess of 75 pounds with assistance.
What We Offer

As a member of our team, you will enjoy a competitive hourly rate of $21.00, as well as opportunities for professional growth and development. We are committed to providing a safe and inclusive work environment, and offer a range of benefits and perks to support your well-being and success.

At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are an equal opportunity employer and welcome applications from candidates of all backgrounds and experiences.

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