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Food Service Associate
2 months ago
Under the daily guidance of the General Manager, the role of the Food Service Associate is to provide exceptional service to patrons in a friendly and efficient manner. This includes taking orders, serving beverages and meals, and ensuring that tables are attended to regularly.
Additionally, the associate is tasked with upholding cleanliness standards in both dining and restroom areas.
Key Responsibilities:
1. Greet customers warmly and take their food and beverage orders.
2. Serve food and drink orders promptly.
3. Replenish drinks and remain attentive to the needs of customers.
4. Clear tables and present guest checks.
5. Assist in cleaning tables and completing assigned closing tasks.
Physical Demands:
1. Must be able to stand for extended periods (66%-100% of the time) while serving customers or managing the register.
2. Requires frequent walking throughout the restaurant (66%-100% of the time).
3. Involves bending, stooping, and squatting (33%-66% of the time) for tasks such as cleaning tables and retrieving items.
4. Occasionally requires pushing or pulling equipment during cleaning duties (1%-33% of the time).
5. May need to reach above shoulder height for items (1%-33% of the time).
6. Frequent handling of menus, utensils, and cleaning supplies (33%-66% of the time).
7. Constant use of finger dexterity for tasks such as typing and cleaning (66%-100% of the time).
8. Regular operation of cash registers and beverage machines (33%-66% of the time).
9. Occasionally lifting or carrying items weighing between 10 and 50 pounds (1%-33% of the time) and frequently handling lighter objects (33%-66% of the time).
Vision Requirements:
1. Must be able to see details clearly, such as tables and order tickets (66%-100% of the time).
2. Requires the ability to see beyond arm's length to monitor customers and staff (66%-100% of the time).
Hearing Requirements:
1. Must be able to hear customers and colleagues to communicate effectively (66%-100% of the time).
Speaking Requirements:
1. Requires the ability to converse with customers and team members for effective communication (66%-100% of the time).