Virtual Education Counselor

1 month ago


Utah, United States Connections Academy Full time

**Job Summary**

Connections Academy is seeking a skilled Virtual Education Counselor to join our team in Utah. As a Virtual Education Counselor, you will play a crucial role in supporting students and families through the course selection and scheduling process, while also serving as the initial point of contact for student concerns and non-academic issues.

The ideal candidate will possess a Utah license in School Counseling, a Master's degree or higher, and strong technology skills, particularly with Microsoft Office products and Google Suite. Excellent communication and organizational skills are also essential for success in this role.

**Key Responsibilities**

  • Assist students and families with successful transition into the program
  • Follow up with students and families to ensure they are staying on track and fulfilling the requirements of our school
  • Build relationships with students and families through email, phone calls, and in-person meetings as needed
  • Proactively troubleshoot and problem-solve student and family issues, understanding the proper channels of communication
  • Work with school teams to identify and help families access school and community resources
  • Advise students and families related to academics, career planning, and graduation
  • Assist students and parents with the school course selection process according to specific state credit and requirements and student needs and interests
  • Advise students with issues related to dropping courses and changing schedules, seeking support as needed, while ensuring that the school's course selection and drop policies are adhered to
  • Implement programs for students and families related to interpersonal adjustment issues
  • Participate in the development of crisis prevention and management plans for the school and serve as a key member of the Student Support Team (SST)
  • Report and refer to critical incidents that jeopardize student well-being as obligated by law, administrative regulations, or ethical standards
  • Assist teachers when students enroll mid-semester, making sure that teachers receive guidance on integrating the students into their coursework, and ensuring that previous grades, credits, and evaluations are handled appropriately

**Requirements**

  • Utah license in School Counseling
  • Master's degree or higher
  • Strong technology skills, especially with Microsoft Office products and Google Suite
  • Excellent communication skills, both oral and written
  • Customer-focused approach
  • Excellent attention to detail and organizational skills
  • High degree of flexibility
  • Team player with demonstrated leadership skills
  • Demonstrated ability to work well in a fast-paced environment
  • Willingness to travel on occasion for marketing and state testing events (may require occasional overnight travel)
  • Ability to work some occasional evening hours, as needed, to support some families
  • Must be able to use a personal electronic device and email address for 2-step authentication

**Estimated Salary:** $60,000 - $80,000 per year, depending on experience and qualifications.

Connections Academy offers a competitive compensation package, including a comprehensive benefits program, opportunities for professional growth and development, and a collaborative work environment.

**About Connections Academy**

Connections Academy is a virtual public school that provides a high-quality education to students in grades K-12. Our school is committed to providing a supportive and inclusive learning environment that fosters academic excellence and personal growth.



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