Service Experience Coordinator
3 weeks ago
- Works closely with customers to build and maintain strong business relationships.
- Uses fact-finding sales methods to tailor Ferrellgas programs and services to meet individual customer needs.
- Maintains accurate account information and ensures timely resolution of customer complaints.
- Performs soft collections and handles cash transactions as needed.
- High school diploma or equivalent required.
- 1+ years' experience in customer-facing roles preferred.
- Exceptional communication and negotiation skills essential.
- Proficiency in Microsoft Office applications, including Excel, Word, and Access.
Ferrellgas is a leading provider of propane and related services, ranked among Forbes Best Employers in America 2017. We prioritize building strong relationships with our employees and customers, creating a positive work environment that fosters growth and development.
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Customer Experience Specialist
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