Eligibility Specialist

3 weeks ago


Salt Lake, Utah, United States Housing Authority of Salt Lake Full time
Job Summary

The Housing Authority of Salt Lake City is seeking an Eligibility Specialist to join their team. As an Eligibility Specialist, you will be responsible for determining applicant eligibility for housing assistance by verifying information and ensuring compliance with Federal regulations and Housing Authority policies.

Key Responsibilities:

  • Analyze individual housing assistance applications to determine eligibility and priorities according to HUD regulations and Housing Authority policies.
  • Input housing application data into computer systems and perform periodic updates of waiting lists to ensure accuracy of applicant information.
  • Perform notification and verification processes for housing programs, when applicants have reached the top of the waiting list.
  • Distribute applications and other required program forms to clients.
  • Organize and prioritize caseload ensuring that records and documents are processed and updated according to Housing Authority priorities.

Requirements:

  • Equivalent of a high school education and 1 year of work experience performing clerical or receptionist duties with high public contact, or an equivalent combination of education and experience.
  • Exceptional customer service skills with ability to maintain confidentiality and professionalism.
  • Ability to work well with other employees and the public under varying circumstances and function effectively in stressful situations to meet agency goals and deadlines.


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