Software Implementation Manager

6 days ago

Baton Rouge, Louisiana, United States Moffatt & Nichol Full time

Moffatt & Nichol is a global infrastructure advisor specializing in the planning and design of facilities that shape and serve our coastlines, harbors, and rivers.

We are seeking a Software Implementation Manager to oversee the deployment and integrations of various software packages.

This role will be responsible for managing software implementations across the firm, from small-scale implementations to complete ERP systems.

The ideal candidate will have a deep understanding of integration principles, methodologies, and tools, with hands-on experience implementing integrations between ERP systems and third-party applications.

Responsibilities include system evaluation, specification, configuration, data migration, customization, and troubleshooting technical issues throughout the implementation process.

This role will also involve leading cross-functional teams to ensure seamless integration and providing technical expertise to optimize systems functionality.

The Software Implementation Manager will manage a small team of Business System Specialists and will be responsible for coordinating and directing their projects.

Key Responsibilities:

  • Lead end-to-end implementation projects for software systems, including project planning, requirements gathering, configuration, testing, training, deployment, and integrations with existing software in use at the firm
  • Collaborate with key stakeholders to identify integration requirements and design solutions that seamlessly connect systems with existing software applications, ensuring data integrity and workflow continuity
  • Assess the compatibility of software solutions with existing systems, identifying potential integration points, data mapping requirements, and technical dependencies
  • Develop and implement integration strategies, leveraging middleware tools, APIs, and custom development as needed to facilitate data exchange and synchronization between disparate systems
  • Collaborate with internal IT teams and external vendors to implement and test integration solutions, ensuring adherence to technical standards, security protocols, and performance requirements
  • Provide ongoing support and maintenance for integrated systems, monitoring data flows, troubleshooting issues, and implementing enhancements as needed to optimize performance and reliability
  • Document integration processes, configurations, and dependencies, maintaining comprehensive documentation to support knowledge transfer and future system enhancements
  • Stay abreast of emerging technologies and best practices in integration architecture, sharing insights and recommendations with internal stakeholders to inform strategic decision-making
  • Provide leadership, coordination, training, and mentoring of their team
  • Manage the Business Systems team to coordinate and direct their projects

Requirements:

  • Bachelor's degree in computer science, Information Systems, Engineering, or related field; required
  • 10+ years of experience in software implementation, with a focus on ERP level systems such as SAP, Oracle, or Microsoft Dynamics; required
  • A minimum of 6 years of team leadership/management of staff; required
  • Familiarity with Deltek, Dynamics, Workday, Newforma, PowerBI, Cinchy, BST, ADP, or similar systems; preferred
  • Proven track record of successfully leading both large-scale and small-scale implementation projects, including integrations with existing software applications
  • Deep understanding of integration principles, methodologies, and tools, with hands-on experience implementing integrations between ERP systems and third-party applications
  • Strong analytical and problem-solving skills, with the ability to diagnose complex integration issues and develop effective solutions

Physical Requirements:

Sedentary for prolonged periods of time, interact with clients, and travel occasionally.

Moffatt & Nichol's EEO Statement:

Moffatt & Nichol is an equal employment opportunity/affirmative action employer/federal contractor desiring priority referrals of all protected veterans for job openings.

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