Audiology Support Specialist
1 week ago
About the Role:
Ladgov Corporation is seeking an experienced Audiology Health Technician to join our team as an Audiology Support Specialist. This role will provide critical support services to our veterans at the Twin Ports CBOC, ensuring they receive high-quality audiology care.
Key Responsibilities:
- Provide routine audiology support services, including hearing aid education and troubleshooting for veterans.
- Take ear mold impressions, coordinate hearing aid orders with vendors, and track shipments to ensure timely delivery.
- Perform otoscopic exams to assess ear conditions and execute cerumen management when necessary.
- Conduct patient education on proper care, cleaning, and use of hearing aids and assistive listening devices.
- Manage inventory, including hearing aids, batteries, accessories, and ALDs, to meet clinic demands.
- Participate in tele-audiology services, providing support via secure messaging and video-telehealth.
- Collaborate with audiologists to deliver high-quality patient care and assist with in-patient support when necessary.
Requirements:
- Certified or credentialed by the National Board for Certification in Hearing Instrument Sciences (NBC-HIS) preferred.
- Proficient in hearing aid troubleshooting, repairs, and patient education.
- Ability to conduct cerumen management using suction techniques and adhere to infection control protocols.
- Strong organizational and communication skills, with the ability to manage inventory and coordinate with vendors.
- Experience with electronic health records (EHR) systems, particularly CPRS, and familiarity with documentation and coding procedures.
- Maintain valid certification for Basic Life Support (BLS).
- Preferably with experience in a military or VA healthcare setting, understanding the specific needs of veterans.
Compensation and Benefits:
We offer a competitive salary range of $65,000 - $85,000 per year, depending on experience. Additionally, Ladgov Corporation provides a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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