Transportation Dispatcher Supervisor
3 weeks ago
We are looking for an experienced Dispatch Team Lead to join our team at ATP Logistics Inc. This critical role involves overseeing the scheduling, management, and coordination of drivers' daily loads.
Key Duties:
- Manage and coordinate the schedules of 40+ drivers to ensure maximum efficiency and profitability
- Supervise and train dispatch team members to provide excellent customer service
- Communicate with drivers to answer questions, resolve issues, and keep them informed about their routes and schedules
- Maintain accurate records of driver information, including ETAs and special requests
- Review and adjust driver assignments to optimize route distribution
- Collaborate with other departments to ensure seamless communication and effective problem-solving
- Develop and implement processes to improve customer satisfaction and reduce costs
- Analyze data to identify areas for improvement and develop strategies to increase efficiency
Essential Qualifications:
- Proven leadership experience in dispatch or logistics operations
- Exceptional communication and interpersonal skills
- Minimum 2 years dispatching experience, preferably in a leadership role
- Prior knowledge of Electronic Logging Devices and Hours of Service regulations is highly desirable
- Strong analytical and problem-solving skills
- Able to work in a fast-paced environment and make timely decisions
Compensation and Benefits:
- Salary: $55,000 annually DOE, based on experience
- Opportunities for professional growth and development within the company
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