Patient Support Liaison

3 weeks ago


Eufaula, Oklahoma, United States Resource Corporation of America Full time

Overview:

We are seeking a Patient Support Liaison who can provide exceptional customer service and support to patients and their families. The ideal candidate will have a strong understanding of government programs and be able to assist patients in navigating the application process.

Responsibilities:

  • Screen patients to determine eligibility for government programs such as Medicaid, ACA/marketplace, and Social Security Disability
  • Build relationships with patients, patient families, and partner staff to facilitate applications
  • Communicate effectively both orally and in writing

Requirements:

  • Self-motivated, dependable, and adaptable
  • Organized and strong time-management skills
  • Able to follow HIPAA, state, and federal guidelines
  • Knowledgeable of office equipment, including phones, faxes, computers, and email

Qualifications:

  • Past experience in Medicaid, hospital, or medical office settings
  • Insurance verification experience
  • Social Services and/or Patient Advocate experience
  • Working knowledge of hospital systems, such as Epic, Cerner, and Meditech

Benefits:

  • Medical, dental, and vision insurance
  • Paid holidays and paid time off
  • Life, personal accident, and disability insurance
  • 401K retirement plan
  • Flexible spending accounts
  • Employee referral bonus program
  • Discounts on hotels, vacations, and car rentals
  • Immediate access to 24/7 telehealth service


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