Utility Steward

4 weeks ago

Honolulu, Hawaii, United States 'Alohilani Resort Waikiki Beach Full time
Job Summary

The Utility Steward is a vital member of our housekeeping and sanitation team at 'Alohilani Resort Waikiki Beach. This role is responsible for maintaining the highest standards of cleanliness and sanitation in all kitchens, back dock, dumpster, and utility work areas.

Key Responsibilities
  • Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster, and utility work areas.
  • Heavy duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators, and freezers, and other heavy kitchen equipment.
  • Sorting, stacking, and prewashing all banquet plate ware, flatware, and glassware.
  • Transportation of soiled plate ware, flatware, and glassware from event space to dishwashing areas.
  • Wash pots, pans, and kitchen utensils following proper procedure for their cleanliness and sanitation.
  • Sweep, mop, and wash floors in all food and beverage areas, kitchen, and restaurant and dock area.
  • Keep management informed of shortage of equipment and supplies.
  • Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained.
  • Return all clean china, glass, and silver to its proper storage location using care to minimize breakage.
  • Knowledge of proper safe handling techniques for all chemicals used.
  • Report any faulty equipment to management immediately.
  • Empty garbage from the Food and Beverage areas into the hotel dumpster.
  • Know the location and operation of all fire extinguishing equipment.
  • Practice safe work habits at all times to avoid possible injury to self or other employees.
  • Follow the proper procedures in the breakdown, cleaning, and reassembling of all kitchen equipment, as needed.
  • Follow all sanitation standards.
  • Assist in the set up and breakdown of the restaurant buffet as required.
  • Assist Banquets and outlets by supplying china, glass, and silver as required by business demand.
  • Perform other duties as requested by management.
Requirements
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Flexible and long hours sometimes required.
  • Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to stand during entire shift.
  • Ability to withstand temperature variations, both hot and cold.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
  • Must be able to cross-train in other hotel-related areas.
  • Must be able to maintain confidentiality of information.

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