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Customer Service Leader

2 months ago


Goldsboro, North Carolina, United States Food Lion Full time
Job Title: Customer Service Leader

Food Lion is seeking a Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing fast, easy, flexible, and friendly service to our customers.

Key Responsibilities:
  • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Assist customers with purchases, returns, and exchanges, and ensure that all transactions are accurate and complete.
  • Maintain a clean and organized store environment, including the front end and service center areas.
  • Work collaboratively with other associates to achieve sales and customer service goals.
  • Stay up-to-date on company policies, procedures, and promotions to provide accurate information to customers.
Requirements:
  • High school diploma or equivalent required.
  • Effective communication and customer service skills.
  • Ability to work in a fast-paced environment and multitask.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment.

Food Lion is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all associates and applicants.