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Website Administrator

2 months ago


Williamsville, Illinois, United States AAA of Western & Central NY Full time
About the Role

We are seeking a highly skilled and experienced Website Administrator to join our team at AAA of Western & Central NY. As a key member of our digital team, you will be responsible for managing our website's content, functionality, and user experience.

Key Responsibilities
  • Project Management: Lead project management for website-related projects, collaborating with internal and external stakeholders to gather project objectives, scope, and deliverables.
  • Website Updates: Serve as the primary point person for making basic, non-technical site updates, ensuring accurate information and enhancing the overall experience for key audiences.
  • Internal Communication and Training: Meet with management regularly to discuss current and future web and app functionality, coordinate status meetings with internal and external teams, and develop and maintain training documentation for key web functionality.
  • Internal and External Support: Assist internal support teams to resolve issues related to the website, manage internal requests for website support, and work with internal and external development teams to identify and fix reported bugs.
  • Improvement and Innovation: Contribute to discussions on ways to improve functionality and usability of the website and mobile app, work with internal IT, Business Intelligence, and Project Management stakeholders to contribute to the ongoing technology roadmap, and stay up-to-date on technologies to ensure the site and its products are always mobile-friendly and follow best practices.
Requirements
  • Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Experience with web project management and project management software, with experience with Basecamp and/or being a plus.
  • Strong working knowledge of HTML and CSS.
  • Experience working with web content management systems like Drupal and/or WordPress (or similar).
  • Availability to make changes to the website or troubleshoot issues outside of normal working hours.
  • Strong communication skills, ability to multi-task, and work with tight deadlines.
  • Knowledge of web design principles and web development technologies.
  • Ability to document project requirements, specifications, and change requests accurately.
  • Strong attention to detail and a commitment to delivering high-quality work.
  • Flexible mindset to manage competing priorities and work collaboratively with all teammates.
  • Excellent people and communication skills to work with non-technical personnel to help them understand technical aspects.
What We Offer

We offer a competitive salary range of $70,157.70 to $77,000, depending on experience, as well as a comprehensive benefits package, including health and dental insurance, 401(k) plan with competitive match, fully paid group life insurance, short- and long-term disability insurance, travel discounts, and a free AAA membership.