Residential Aide and Security Specialist

7 days ago


Rego Park, New York, United States Westhab Inc. Full time
Key Responsibilities
  • Conduct daily inspections of client rooms to ensure a safe and secure environment.
  • Escort clients to appointments as needed, fostering excellent customer service skills.
  • Maintain good rapport with clients, encouraging compliance with facility policies and procedures.
  • Perform Crisis Intervention techniques to de-escalate potential crisis situations and document incidents.
  • Make hourly rounds throughout the facility, monitoring hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces.
  • Respond promptly to incidents, ensuring a swift and effective resolution.
  • Assist with client intakes, performing daily pack-ups and logging client property.

This role requires high school diploma or GED, prior security experience, and relevant certifications such as NYS Security Guard License and Fire Guard License for Shelters.

Excellent written and verbal communication skills are essential, with Certified Nonviolent Crisis Intervention (CNI) certification preferred.


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