Retail Sales Associate
3 weeks ago
As a direct-to-consumer platform, we operate EXPRESS and BONOBOS stores in the United States. Our mission is to provide high-quality products at an affordable price, with exceptional customer service.
Job Description:We are seeking a Retail Sales Associate to join our team. This role involves providing a great shopping experience for customers while assisting with tasks such as stocking, cleaning, and folding merchandise.
- Maintain a clean and organized sales floor, checkout area, fitting room, and stock room.
- Follow company policies and procedures to ensure a safe working environment.
- Assist with product launches and changes according to company standards.
- Provide excellent customer service by delivering on all aspects of the customer experience model.
- Process transactions quickly and accurately, reducing wait times.
- Resolve customer service issues promptly and effectively.
- Drive credit and loyalty programs by explaining benefits and encouraging participation.
To be successful in this role, you will need:
- High school diploma or equivalent
- 0-2 years of relevant experience (minimum 6 months)
- Proficiency in technology (iPad, registers)
- Availability to work nights, weekends, and non-business hours
- Meet physical requirements
We offer a range of benefits to support your health and financial security, including:
- Medical, dental, and vision coverage
- 401(k) and Roth 401(k) with company match
- Merchandise discount
- Paid Time Off
- Parental leave for new parents
The estimated salary for this position is $16.00 - $22.75 per hour, based on location and experience.
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