Retail Sales Associate

3 weeks ago


Lake Grove, New York, United States Express Full time
About PHOENIX Retail, LLC

As a direct-to-consumer platform, we operate EXPRESS and BONOBOS stores in the United States. Our mission is to provide high-quality products at an affordable price, with exceptional customer service.

Job Description:

We are seeking a Retail Sales Associate to join our team. This role involves providing a great shopping experience for customers while assisting with tasks such as stocking, cleaning, and folding merchandise.

  • Maintain a clean and organized sales floor, checkout area, fitting room, and stock room.
  • Follow company policies and procedures to ensure a safe working environment.
  • Assist with product launches and changes according to company standards.
  • Provide excellent customer service by delivering on all aspects of the customer experience model.
  • Process transactions quickly and accurately, reducing wait times.
  • Resolve customer service issues promptly and effectively.
  • Drive credit and loyalty programs by explaining benefits and encouraging participation.
Requirements:

To be successful in this role, you will need:

  • High school diploma or equivalent
  • 0-2 years of relevant experience (minimum 6 months)
  • Proficiency in technology (iPad, registers)
  • Availability to work nights, weekends, and non-business hours
  • Meet physical requirements
Benefits:

We offer a range of benefits to support your health and financial security, including:

  • Medical, dental, and vision coverage
  • 401(k) and Roth 401(k) with company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new parents
Salary:

The estimated salary for this position is $16.00 - $22.75 per hour, based on location and experience.



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