Quality Assurance Specialist: Excellence in Early Childhood Education

6 days ago


West Palm Beach, Florida, United States Lutheran Services Florida Full time
Job Summary:

Lutheran Services Florida (LSF) is a leading organization dedicated to empowering vulnerable populations, particularly children and families. As a Quality Assurance Specialist, you will play a pivotal role in ensuring the delivery of high-quality services that align with our mission.

About the Role:

This position involves monitoring and evaluating the quality of programs across assigned sites, guaranteeing compliance with regulatory standards and best practices. You will serve as a resource to staff members, providing guidance on mental health, nutrition, education, social services, and other critical areas. Your expertise will be instrumental in enhancing the overall experience for children, parents, and community volunteers.

Main Responsibilities:
  • Conduct regular site visits to assess program implementation and ensure compliance with Head Start Performance Standards.
  • Provide CLASS observations for teaching staff, fostering continuous improvement and growth.
  • Develop and maintain effective relationships with site managers, liaisons, and other stakeholders.
  • Collaborate with the QA Manager and Director of Compliance and Accountability to implement strategies for improving program quality.
  • Generate comprehensive reports detailing observations, action plans, and recommendations for continuous improvement.
Requirements:

To succeed in this role, you must possess a bachelor's degree in Social Work, Social Services, Early Childhood Education, or Business Administration, with relevant experience in social services or education management. Bilingualism (English/Spanish or English and other languages present in the local area) is highly desirable.

Benefits:

Lutheran Services Florida offers an exceptional benefits package, including medical, dental, and vision coverage, employee assistance programs, long-term disability, and life insurance. You will also enjoy 13 paid holidays, one floating holiday, generous PTO policies, and a 403(b) retirement plan with a 3% employer match.



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