Case Manager

4 hours ago

San Francisco, California, United States BAKER PLACES Full time
Job Title: Case Manager

Baker Places, a non-profit residential treatment agency, seeks a skilled Case Manager to join our team. As a Case Manager, you will play a vital role in providing counseling and case management services to adults living with co-occurring diagnoses of chronic mental illness and substance use disorder.

Job Summary:

The Case Manager will conduct assessments, monitoring, planning, advocacy, and linking of Baker Places clients with rehabilitation and support services. This role requires a strong understanding of mental health, substance use disorder, and healthcare-related challenges. The ideal candidate will have experience managing caseloads, Medi-Cal mental health documentation, facilitating clinically focused groups, and individual counseling.

Responsibilities:
  • Assess the clinical needs of clients on admission and annually using the Adult Needs and Strengths Assessment tool.
  • Develop individualized treatment plans of care in collaboration with each caseload client.
  • Document medical necessity for continuation of mental health treatment.
  • Ensure timely and accurate documentation requiring LPHA co-signature/approval.
  • Facilitate client admission and discharge from the co-op program.
  • Facilitate outpatient Medi-Cal billable groups, including community living skills, relapse prevention, vocational/education assessment, and training referral readiness.
  • Document individual, group, crisis, collateral, plan development, case management, and other billable services within 48 working hours.
  • Submit billable services to the agency data and claims department accurately within 48 working hours.
  • Provide referrals to community providers as client requests and as identified in the plan of care.
  • Coordinate and participate in case conferences with community service providers as needed.
  • Maintain time-sensitive documentation in client charts, including annual updates for client financial, insurance, and regulatory form updates.
  • Calculate client fees in collaboration with the client and the Housing and Benefits Manager.
  • Facilitate and document weekly house meetings at all caseload addresses.
  • Ensure clients maintain their co-op in a safe and sanitary condition.
  • Conduct and document weekly individual counseling sessions with all caseload clients.
  • Rotate on-call after-hour's co-op program coverage with other case managers.
Requirements:
  • MHRS (Mental Health Rehabilitation Specialist) certification per agency, SFDPH BHS policy.
  • Associate Degree and 6 years of experience, or Bachelor Degree and 4 years of experience, or Master Degree with 2 years of experience.
  • Knowledge of electronic medical records preferred.
  • Experience performing billing for services, including Medi-Cal outpatient program, hospital insurance, and third-party billing.
  • Two years of caseload management experience within the last 5 years.
  • Able to navigate several flights of stairs many times a day.
  • Able to physically respond to clients' needs in the event of a crisis.
  • Good verbal and written communication skills required.
  • Valid COVID-19 vaccination card required.
Benefits:

Baker Places offers excellent benefits, including medical, dental, vision, life insurance, long-term and short-term disability, flexible spending, employee assistance program, employer-sponsored retirement plan, and generous paid time off.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We encourage all candidates to apply for any open position for which they feel qualified. Baker Places, Inc. is an equal opportunity employer.

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