Patient Intake Coordinator

6 days ago


Salt Lake, Utah, United States R1 RCM Full time

We are seeking a skilled and compassionate Customer Service Representative to join our team in Patient Registration. In this role, you will work closely with patients, clinicians, and staff to collect and verify accurate information, ensuring seamless registration processes and exceptional patient experiences.


The estimated salary for this position is $16.17 - $22.23 per hour. As a Customer Service Representative, you will be responsible for managing multiple priorities, communicating effectively with stakeholders, and using technology to streamline registration processes.


About the Job:

  • Collaborate with patients, clinicians, and staff to register patients, answer phone calls, and respond to emails.
  • Utilize advanced technology to optimize patient registration workflows and minimize errors.
  • Develop strong relationships with patients, understanding their needs and concerns to provide personalized support.
  • Work with cross-functional teams to resolve complex issues and improve patient satisfaction.

Key Responsibilities:

  • Manage multiple priorities, prioritizing tasks and meeting deadlines.
  • Communicate effectively with patients, clinicians, and staff, demonstrating empathy and active listening skills.
  • Maintain accuracy and attention to detail when collecting and verifying patient information.
  • Participate in ongoing training and professional development to stay up-to-date on industry best practices.

What We Offer:

We provide a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. Our associates also have access to ongoing training and development opportunities to help them grow in their careers.



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