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Lead Brand Advocate

2 months ago

Oak Park, Michigan, United States Quality Talent Group Full time
Job Overview

Position Summary:
As a Brand Advocate Lead, you will play a pivotal role in engaging customers and delivering exceptional service while promoting and selling our premium product line. Your enthusiasm for the brand and dedication to nurturing long-term customer relationships will distinguish you in this role.

Key Responsibilities:

  • Exhibit a genuine passion for providing outstanding customer service and fostering a welcoming atmosphere.
  • Deliver comprehensive product knowledge and ensure timely follow-up with customers.
  • Assist in maintaining high standards of product presentation and care within the store.
  • Encourage a collaborative and open work environment among team members.
  • Adhere to all safety and security protocols.
  • Maintain a professional appearance in line with company dress code standards.
  • Perform additional duties as assigned by management.

Qualifications:

  • 1-3 years of experience in retail sales, particularly with high-end or custom products.
  • Proven ability to connect with customers, establish trust, and build lasting relationships.
  • Flexibility in work schedule to accommodate store hours.
  • Self-motivated and capable of working independently.
  • Willingness to enhance interpersonal skills through ongoing training provided by the company.

Equal Opportunity Employer:
Quality Talent Group is committed to fostering an inclusive workplace and provides equal employment opportunities to all individuals without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws.