Diagnostic Imaging Support Specialist
2 weeks ago
Job Summary:
We are seeking a highly skilled Diagnostic Imaging Support Representative to join our team at Lancaster General Health. As a key member of our diagnostic imaging department, you will play a critical role in maintaining, assembling, and dispensing radiologic records, while providing support to radiologists for diagnostic imaging workflows.
Key Responsibilities:
- Coordinate daily logistics of the department, including scheduling patient flow and supply inventory.
- Work within and monitor multiple computer applications to ensure patient care is proceeding in a timely and safe manner.
- Receive, direct, and expedite communication between providers, clinical areas, and customers.
- Identify barriers to patient care and resolve issues within the scope of support services.
- Direct downtime activities for providers in conjunction with departmental and organizational leaders.
- Manage the distribution of images.
- Ensure the needs of reading rooms throughout the enterprise are met.
- Receive visitors to the reading room.
- Coordinate patient care with providers.
- Deliver exceptional customer service to providers, patients, and throughout the organization.
Requirements:
- High school diploma or equivalent.
- Demonstrated proficiency in computers.
- Two to three years' related work experience.
Preferred Qualifications:
- Post-secondary education.
- One year experience or certification in healthcare.
- Knowledge of medical terminology.
- One year experience in customer service.
Working Conditions:
Exposure to hazardous conditions/materials is negligible.
Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.
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