Diagnostic Imaging Support Specialist

2 weeks ago


Lancaster, Pennsylvania, United States Lancaster General Full time
Job Title: Diagnostic Imaging Support Representative

Job Summary:

We are seeking a highly skilled Diagnostic Imaging Support Representative to join our team at Lancaster General Health. As a key member of our diagnostic imaging department, you will play a critical role in maintaining, assembling, and dispensing radiologic records, while providing support to radiologists for diagnostic imaging workflows.

Key Responsibilities:

  • Coordinate daily logistics of the department, including scheduling patient flow and supply inventory.
  • Work within and monitor multiple computer applications to ensure patient care is proceeding in a timely and safe manner.
  • Receive, direct, and expedite communication between providers, clinical areas, and customers.
  • Identify barriers to patient care and resolve issues within the scope of support services.
  • Direct downtime activities for providers in conjunction with departmental and organizational leaders.
  • Manage the distribution of images.
  • Ensure the needs of reading rooms throughout the enterprise are met.
  • Receive visitors to the reading room.
  • Coordinate patient care with providers.
  • Deliver exceptional customer service to providers, patients, and throughout the organization.

Requirements:

  • High school diploma or equivalent.
  • Demonstrated proficiency in computers.
  • Two to three years' related work experience.

Preferred Qualifications:

  • Post-secondary education.
  • One year experience or certification in healthcare.
  • Knowledge of medical terminology.
  • One year experience in customer service.

Working Conditions:

Exposure to hazardous conditions/materials is negligible.

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.



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