Sales and Service Representative
5 days ago
In this role, you will have the opportunity to work with a dynamic team dedicated to delivering exceptional customer experiences. As a Sales and Service Representative at Massage Envy Loveland, you will play a critical part in helping clients achieve their wellness goals.
About the Job:
- You will provide outstanding customer service, ensuring that every guest feels valued and understood.
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
- Help grow and retain a client base both in-person and through phone/email outreach.
What We Offer:
- A competitive hourly rate of $14.42-$16.00, plus unlimited bonuses and commissions.
- Company contributed medical insurance for full-time team members.
- 401(k) retirement plan for all team members after 6 months of employment.
- Paid Time Off (PTO) for full-time team members.
- An Employee Referral Bonus Program ($500 per referred MT).
- Discounted pet insurance through Fetch.
- A flexible schedule for a better work/life balance.
- In-depth product and service training.
- An Employee Assistance Program available.
- 40% off all products.
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