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Restaurant Operations Manager

2 months ago

Plain, Wisconsin, United States Five Guys Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at Five Guys. As a Shift Manager, you will be responsible for leading a team of crew members and shift leaders to deliver exceptional customer service and maintain high standards of quality and cleanliness in our restaurants.

Key Responsibilities
  • Lead a team of crew members and shift leaders to achieve sales and customer satisfaction goals
  • Ensure compliance with company standards and policies in all areas of restaurant operations
  • Manage inventory, labor costs, and other operational aspects of the restaurant
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the General Manager to achieve business objectives and goals
Requirements
  • 1-2 years of supervisory experience in a food service or retail environment
  • Proven track record of leading high-performing teams and achieving sales and customer satisfaction goals
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong problem-solving and analytical skills
What We Offer
  • Competitive base pay and excellent potential bonus
  • Real work-life hours of operation
  • Comprehensive and customizable benefits, including medical, dental, vision, pet insurance, and 401(k) with match
  • Real career growth opportunities with plans to open over 1000 new locations across North America
  • Secret Shopper bonus plan in addition to base pay