Shift Lead

3 days ago


Oakland, California, United States Boba Guys Full time

{"title": "Shift Lead Position", "description": "At Boba Guys, we're looking for a skilled Shift Lead to join our team. As a Shift Lead, you'll be responsible for delivering an exceptional experience for both team members and guests. Your primary focus will be on ensuring specific shifts operate efficiently and effectively by leading Bobaristas to accomplish daily tasks.

Key Responsibilities:

* Provide exceptional hospitality and service to guests and team members
* Anticipate and exceed guest expectations
* Become a resource for problem-solving, guest relationships, and product quality
* Deploy the team to ensure the best guest experience and maximize speed of service
* Protect store assets by following procedures for safety, food handling, security, maintenance, and cash handling
* Monitor inventory levels and accurately track and communicate levels or potential shortages
* Communicate essential information in a clear and timely manner, maintaining confidentiality where appropriate
* Role model teamwork, collaboration, and respect in accordance with Boba Guys' Values
* Assist store management in training and developing new and existing team members

Requirements:

* A minimum of one year of work experience
* Continuous demonstrated ability to lead and provide excellent customer service
* Excellent communication and interpersonal skills
* Effective time management and delegation skills
* Ability to effectively problem-solve, using sound judgment
* Performance that consistently demonstrates Boba Guys' Vision, Mission, and Values

What We Offer:

* Competitive starting wages and health care options
* Opportunities for growth and development
* A fun and supportive work environment
* Endless tea on us, every shift

If you're passionate about delivering exceptional customer experiences and leading a team to success, we encourage you to apply for this exciting opportunity.", "lang_code": "en"}



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