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Customer Service Representative

2 weeks ago


Cuero, Texas, United States Regency Integrated Health Services Full time
Job Summary

We are looking for a detail-oriented and customer-centric Receptionist to join our Regency Integrated Health Services team. As a key member of our administrative staff, you will provide exceptional support to residents, family members, visitors, and staff.

In this role, you will be responsible for answering telephone calls, guiding individuals to appropriate personnel, and performing various administrative tasks. The ideal candidate will have strong communication skills, be able to multitask, and maintain confidentiality when handling sensitive information.

  • Provide top-notch customer service to residents, family members, visitors, and staff
  • Assist with mail distribution, general office duties, and other tasks as assigned
  • Collaborate with the Business Office Manager to ensure efficient business operations
Key Responsibilities

As a Receptionist at Regency Integrated Health Services, your key responsibilities will include:

  • Answering telephone calls in a timely and professional manner
  • Assisting with accounts payable, collecting, processing, and submitting invoices for payment
  • Maintaining accurate records and reports
Requirements

To be considered for this role, you must meet the following requirements:

  • A High School diploma or equivalent
  • Excellent oral and written communication skills
  • Knowledge of Microsoft Office (Word, Excel, Outlook)
  • Ability to multitask and maintain confidentiality