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Patient Access Coordinator

1 week ago


Tacoma, Washington, United States Sea Mar Community Health Centers Full time

About Sea Mar

Sea Mar Community Health Centers is a Federally Qualified Health Center (FQHC) founded in 1978. Our mission is to provide quality, comprehensive health services to diverse communities, specializing in service to Latinos in Washington State. We proudly serve all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation.

Job Description

We are recruiting for a Customer Service Representative position in our Managed Care Department in Tacoma, WA. As a Customer Service Representative, you will be responsible for screening all non-insured patients and ensuring that customers newly assigned or wishing to obtain care at Sea Mar are accommodated. You will provide public health coverage enrollment assistance, insurance education, and public health coverage case management.

Responsibilities

  • Screen all non-insured patients and ensure that customers newly assigned or wishing to obtain care at Sea Mar are accommodated.
  • Provide public health coverage enrollment assistance, insurance education, and public health coverage case management.
  • Pro-actively contact customers, assist in the development and distribution of promotional material and engage in community outreach activities.

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • At least 1 year of customer service experience, preferably in a healthcare environment.
  • Strong communication and interpersonal skills.
  • Bilingual in English/Spanish is highly preferred.

Benefits

As a valued member of our team, you can expect:

  • A competitive hourly rate of $20.76.
  • A comprehensive benefits package, including medical, dental, vision, and prescription coverage.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.

Why Work with Us

At Sea Mar Community Health Centers, we offer a unique opportunity to make a difference in the lives of our patients and communities. We pride ourselves on our commitment to excellence, diversity, and inclusion.