Library Assistant

We are seeking a part-time Library Assistant to join our team at the Bellevue Ave. Branch. As a Library Assistant, you will play a vital role in providing excellent customer service, assisting patrons with reference questions, and planning and conducting programs for children.

• Provide exceptional customer service, answering reference questions and assisting patrons with selecting materials.
• Plan and conduct programs, including story times, to engage and educate children.
• Assist patrons with using public computers and provide technical support as needed.
• Handle patron code of conduct violations, working collaboratively with Facilities and Security staff when necessary.
• Assist with programs and events as needed, ensuring a seamless and enjoyable experience for patrons.

• Possess excellent customer service skills, including warm and welcoming behaviors.
• Effective communication skills to determine patron needs and convey accurate information to colleagues.
• Ability to plan and implement programs for children, including leading story times.
• High level of online skills, including Internet searches, social media, desktop applications, and content management systems.
• Ability to learn and utilize the full range of library resources, including the web catalog, digital resources, and downloadable materials.
• Ability to work harmoniously with colleagues and a diverse clientele.

• BA/BS degree is preferred.
• Minimum of one year of library or customer service experience.
• Current knowledge of library trends and innovations.
• Residency in the State of New Jersey is required.

• A competitive hourly rate of $17.37.
• A 22-hour weekly schedule, including Tuesday, Wednesday, Thursday, and alternating Friday/Saturday shifts.

Please upload a cover letter, resume, and three professional references. Applications will be considered immediately and accepted until the position is filled. Anticipated start date is October 2024.

Montclair Public Library is committed to equity, diversity, and inclusion, actively recruiting persons from various ethnic and cultural backgrounds to enhance service to its diverse community. It is an Equal Opportunity Employer that does not discriminate on the basis of race, color, sex, creed, religion, marital status, national origin, age, disability, gender identity or expression, sexual orientation, genetic information, veterans status, or disabled veterans status.