Oral Surgery Scheduling Coordinator
1 week ago
We are a renowned oral surgery practice dedicated to delivering exceptional care and top-notch service to our patients and referring doctors. We are seeking a highly skilled and compassionate individual to join our team as a Scheduling Coordinator.
Salary and BenefitsThe estimated salary for this position is between $45,000 to $55,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, and vision coverage, employee assistance program (EAP), uniforms/scrubs provided, and financial well-being programs such as competitive pay, bonus potential, annual merit reviews, 401(k) plan with company match, health savings account (HSA) with HDHP health plans, life insurance, basic and supplemental life insurance, spouse and child life insurance, paid vacation (starting at 2 weeks) and 6 annual paid holidays, long and short term disability plans.
Job DescriptionThe Scheduling Coordinator plays a critical role in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. Key responsibilities include greeting patients, answering phones, scheduling appointments, collecting patient financial responsibility, and preparing patient charts. The ideal candidate will possess excellent communication skills, attention to detail, and ability to work effectively in a fast-paced environment.
- Key Responsibilities:
- Provides concierge-level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
- Greets patients and visitors immediately upon arrival with a friendly demeanor.
- Answers the phone promptly with a smile.
- Schedules appointments to optimize patient satisfaction, provider time, and effective use of exam and treatment rooms.
- Prepares a daily schedule for each provider.
- Prepares patient charts.
- Manages patient flow to reduce patient wait time.
- Assists patients as necessary.
- Maintains reception area in a neat and orderly condition.
- Maintains professional relationship with referring offices.
- Maintains confidentiality of all information in accordance with HIPAA.
The ideal candidate will have a high school diploma or equivalent and one year of customer service experience. Strong organizational skills, basic office skills such as typing and filing, and attention to detail are essential for success in this role.
Skills and AbilitiesThe successful candidate will possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and maintain confidentiality of all information in accordance with HIPAA.
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