Medical Assistant

4 weeks ago


Toledo, Ohio, United States Bon Secours Mercy Health Full time
Job Summary

The Medical Assistant is a vital member of our healthcare team, providing indirect and direct patient care within the scope of practice and in alignment with our standards of excellence and quality.

Key Responsibilities
  • Under the direction of the provider, contribute to the completion of patients' chief complaints, including vital signs, temperature, and other necessary information.
  • Document patient/family needs and participate in planning and implementing care for patients.
  • Administer ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines.
  • Identify significant changes in patient condition through data collection and report them to the provider.
  • Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
  • Maintain clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
  • Prepare patients for the physician and maintain a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner.
  • Assist with virtual health visits, including setting up the visit, pre-charting, contacting the patient, and troubleshooting issues.
  • Document in electronic medical records (EMR) accurately and appropriately.
  • Manage in-basket messages in the electronic health record (EHR) under the provider's verbatim instructions.
  • Perform front desk workflows, including My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out.
  • Follow up on orders, appointments, referrals, and follow-up visits and collect co-pays as needed.
Requirements
  • Medical Assisting certification from one of the following: Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), Certified Clinical Medical Assistant (CCMA), Nationally Registered Certified Medical Assistant (NRCMA), or National Certified Medical Assistant (NCMA).
  • BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH).
  • High School/GED (required).
  • Enrollment in an approved Medical Assistant program (required within 30 days employment).
Benefits

We offer a comprehensive benefits package, including medical, dental, and vision plans, prescription drug coverage, flexible spending accounts, life insurance, and retirement savings plan.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team.


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